There are activation counters at HA hospitals/clinics.

Please bring along your Hong Kong identity card and the QR code generated in HA Go to an HA hospital/clinic* to activate your account. You can choose to complete the activation during your next visit to the public hospital/clinic* for appointment.

*Please refer to the updated list of HA Go counters: https://www2.ha.org.hk/hago/en/patient/activation/activation-location