Contact Us

For enquiry, please submit the feedback form in HA Go or
contact us at enquiry-hago@ha.org.hk

 

Please read this notice before you submit any Personal Data to us.

When you provide Personal Data to us, please make sure that the data is accurate and complete. If you fail to provide us with the information required or if the information provided is inaccurate or incomplete, our processing of your enquiry/complaint will be affected.

Please also note that the Personal Data you provide may be made available to:
  • appropriate persons in the HA; 
  • any other relevant parties who require it for matters related to your enquiry/complaint; or 
  • any relevant government departments/appropriate authorities when the HA is required to provide it under the relevant legislation for use for the purposes of that legislation. 
In addition to the above, we will only use, disclose or transfer the Personal Data you provide to us: 
  • for those purposes relating to your enquiry/complaint or directly related purposes (including the follow-up or investigation of your enquiry/complaint); or 
  • where permitted by law. 
We will obtain your/ the data subject’s consent before using your/ the data subject’s Personal Data for any other purposes. 

If you/ the data subject wish to access and/or correct your/ the data subject’s Personal Data, you/ the data subject may do so under Personal Data (Privacy) Ordinance. For request(s) relating to Hospital Authority Head Office, please contact the relevant Data Controller during office hours at: 

Address: Data Protection Unit, Room 529N, 5/F, Hospital Authority Building, 147B Argyle Street, Kowloon