Authentication of Patients
Registration with one’s real name is required to protect patient data
and privacy. Patient has to approach clinic counter in-person for
identity verification. During account activation, your identity document
will be verified against the HA records to ensure the HA Go records
accessed are belonged to you.
You will not be able to use those
features* which require access to your personal information (e.g.
appointment information, drug records and rehabilitation videos) without
an activated account. However, you can still access general information
about HA on HA Go.
*HA Go basic members can enjoy some basic
features (e.g. view the date & time of future appointments) before
the account activation. Please refer to here
for more information about HA Go membership.